Frequently Asked Questions
What is your MOQ and can I order a sample?
Yes, sample orders are acceptable. The MOQ is 2 sets based on EXW terms, and a 20'GP container for FOB terms. Mixing different items to fulfill containers is allowed.
What are the available payment methods?
We accept T/T and L/C at sight. Typically, a 30% deposit is required before production, with the remaining 70% balance due before shipping.
Can you customize products based on my own design?
Definitely. We can manufacture special designs from our clients or customize our existing designs. We can adjust sizes, upholstery materials, and frames through our R&D department.
How do you ensure product quality?
Quality is our priority. We implement a comprehensive quality control system at every production step. Dedicated QC personnel conduct on-site checks and provide photographic feedback to customers.
How long does the delivery take?
Standard delivery time is approximately 20 to 30 days, though this can be adjusted based on your specific shipping schedule and requirements.
Can you arrange international shipping?
Yes, we can recommend professional shipping agents to deliver goods to your country. We are also happy to collaborate with your own designated freight forwarder.